Only after voip service is offered to consumers at affordable rates, the broadband Internet service providers are having a meaningful contact with consumers. Prior to VoIP, the providers in the telephone industry were using consumers only to extract as much money as possible in the form of high rates for the services offered to them. But the trend of VoIP being provided at affordable rates is going to be a permanent one because the competition is likely to remain for ever. This is quite evident from the fact that these broadband Internet service providers are conducting continuous research and development for coming out with several innovative features for offering to consumers.

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